Craig (he/his/him) is a Florida native living in Seattle, Washington. As an industry veteran of twenty years and counting, he brings a multitude of skills to the table including Windows, Mac and Linux administration as well as Helpdesk management. A “jack of all trades”, Craig can help solve just about anything you throw at him! In his spare time, he’s either traveling the world, playing the latest indie video game, or tinkering on one of his cars.

As a Client Success Manager, Brooke provides white glove support to incoming clients to ensure a smooth transition into our service offering as well as an ongoing positive experience for Sentant’s ever-growing clientele. Brooke holds an Associate of Science degree in Cyber Security & Networking and has been working in IT since 2017. Her background includes remote and onsite technical support, training, and technical communication. With a passion for customer satisfaction, process improvement, and documentation, Brooke hopes to pave the way for happy customers by continually looking for opportunities for improvement and empowering a successful support environment for ongoing technical support. Her non-work related passions include technology, animals (especially dogs and reptiles), true-crime, food, and traveling. Having recently relocated to Colorado, Brooke spends much of her free time exploring the beautiful cities that surround her in her new home. https://www.linkedin.com/in/brooke-jelinek-010723111/

Sam is a resident of Brooklyn, NY and has extensive experience in information technology. He provides remote and on-site support for Sentant's clients on the East Coast. He previously worked at Apple for 5 years and is an Apple Certified Mac Technician, ACMT. He has advanced knowledge in hardware and software troubleshooting and support, covering Windows, Mac, and Linux environments. Sam has excellent skills in problem solving with a strong focus on security. He always looks for ways to balance IT and security with the best possible user experience. Sam holds a Certificate of Advanced Study in Cybersecurity and is currently finishing a Master of Science in Cyber Operations. When he is not working or doing research, Sam enjoys riding his motorcycle at the motorsports park tracks. https://www.linkedin.com/in/s-page

Tim Castle has over 30 years of experience supporting computers, including 14 years working in Information Technology departments in the Silicon Valley. Tim started tinkering with computers a little in high school, and quickly discovered a knack for problem-solving and a penchant for achieving business results. Tim has experience working at startups from height of the “dot-com” boom. There, he learned how to move quickly, work independently, and wear a lot of different hats. Since then, he has worked supporting business needs in a wide variety of start-up and SMB environments. Tim has been doing independent consulting since 2002, and have found out how grateful people can be for someone who will show up on time, listen well, and treat them with respect. He hopes you can expect the same from working with him. Mr. Castle holds a Bachelor's Degree in Mathematics & Computer Science from Pepperdine University.

Robby is a Bay Area native who lives in San Francisco and provides both onsite and remote support for Sentant’s clients. Robby has been working in IT for over 13 years, in environments ranging from startups to Venture Capitols. His specialities lie in supporting desktop, mobile, audio/video, and telecommunication systems. When he is not fixing technology, he loves spending time at the beach or park with his wife and children.

Josh has been taking things apart since he was a little kid. Not much has changed, except now he (mostly) puts them back together again. For Sentant, this often means constructing audio-visual equipment and server racks, as well as integrating A/V and corporate systems. Joshua is proficient at multimedia coding such as Arduino and MaxMSP, A/V suites such as Touch Designer, as well as shell scripting and systems integration. While not pushing buttons for other artists and designers, he can usually be found in the dark doing strange things with electricity; creating the things that go blink in the night. His work as a creative engineer and programmer can be seen in a variety of venues across the world, with clients ranging from Blue Man Group to the Empire State Building. He has served as technical director for the band OKGo, where he was responsible for ensuring visually-rich performances went smoothly on tour for this popular act. If you're ever been in New York City and seen the lighting on the Empire State Building or the Kosciuszko bridge, you've seen Joshua's work first hand. Joshua holds a Bachelor of Fine Arts degree from the California Institute of the Arts and worked for industry-leading multimedia firm WorldStage (formerly Scharff Weisberg) before transitioning to consulting work. https://www.linkedin.com/in/joshua-fleitell-4698676/

Formerly Sentant's Chief Architect, Ken Greenlaw provides ongoing guidance on IT architecture and procedures to the Sentant team. Ken leverages his decades of experience in IT Managed Services, advanced networking and datacenter operations.